The Outsourcing Push
Here is the advice that companies are getting about outsourcing. You should know how strong the push is in this direction.
"Outsourcing is a topic for discussion in virtually every Boardroom in corporate America, particularly in the technology and call center/customer service communities. Like it or not, outsourcing services are an economic weapon that many of the best companies in the U.S. are using to become more efficient and cost effective than their competitors. As always, faster, better and cheaper usually wins in the marketplace, and outsourcing abroad is helping many companies to achieve this goal. In 2004, technology companies of all sizes should consider outsourcing as a potential part of their business model."
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