What Are CEOs Most Concerned About?

According to The Conference Board and the Gallup Organization, it's existing customer retention. Does that surprise you? It shouldn't surprise any of us. After all, no customers, no businesses!

What is the starting point in retaining companies? According to Gallup, it's finding out why you lose customers. Click here to read more about customer retention. I think you will discover some interesting parallels to existing industry retention in the economic development field.